No user caps. No tiers. Free.
Bitrix24 is free for 1–2 users, then ₹1,910 to ₹19,190 a month with a cap on users at every tier. SmartBDM is a free AI-first CRM with unlimited users, a shared WhatsApp inbox, a mobile app and built-in AI agents.
Free for your whole team · unlimited users · no card
Bitrix24 does a lot.
Tasks, chat, sites, HR and a CRM in one workspace.
One workspace for the office
If you want CRM, tasks, documents and chat in one login, it delivers.
Flat, not per seat
A tier covers a whole team, up to its cap.
A usable free tier
Two people can run a small pipeline for nothing.
Built for selling. Free for every seller.
Bitrix24 is a workspace with a CRM inside. SmartBDM is an AI-first CRM for sales teams, and the user cap is gone.
Unlimited users, no tier to outgrow.
Five people or five hundred, it's ₹0.
WhatsApp is the inbox.
Every chat lands on the lead, shared by the team. Free.
Reps speak. The AI writes.
A voice note in every Indian language becomes a summary, a stage and a follow-up.
AI that acts.
Scores every lead, sets follow-ups, plans the day — free. Smart Inbound answers enquiries and Smart Outreach works old leads, on credits.
SmartBDM vs Bitrix24, at a glance.
Free for the whole team. No seats to count.
The whole AI-first CRM. Free.
Everything a sales team uses in Bitrix24, without the cap.
Pipelines, your way.
Custom stages and fields. Every note, call and chat on one timeline. Free.
One shared inbox.
Two-way WhatsApp on the lead, for the whole team. Free.
Every AI agent that helps your rep.
Scores, plans, follows up, keeps every lead current. Free.
Who to call today.
An AI score on every lead and a ranked daily plan. Free.
Click to Call.
One tap rings your rep, then the lead, through your own IVR. Free.
WhatsApp re-engagement.
Wake dormant leads in compliant batches, your number protected. Free.
Numbers you can click into.
Overview, outcomes, team — and the leads behind every number. Free.
Datasets.
Spreadsheets beside your leads, linked to real records. Free.
iOS and Android.
The whole AI-first CRM on every rep's phone. Free.
Voice notes. Speak the update.
In every Indian language, written into the lead. 1 credit per voice note.
AI answers every WhatsApp enquiry.
WhatsApp AI (Smart Inbound): replies in seconds, qualifies, hands over. 2 credits per lead each month, from ₹5,000 a month on Free · in Scale.
AI calls and messages your old leads.
AI calling + WhatsApp (Smart Outreach): until someone engages, then a rep. 4 credits per connected minute, from ₹5,000 a month on Free · in Scale.
Free vs flat with a cap.
A hundred users on Bitrix24 means Professional at ₹9,590 a month. SmartBDM: ₹0, however many users.
SmartBDM
Free · unlimited users · no card
₹0 for your whole team. AI work pay as you go, 1 credit = ₹1.
- Unlimited users, free
- WhatsApp inbox and AI agents included
- Web, iOS and Android
- On credits: Voice Notes, Smart Inbound, Smart Outreach
Bitrix24
Flat per organisation (billed annually), with a user cap on every tier
- Free(1–2 users)₹0 / mo, flat
- Basic(5 users)₹1,910 / mo, flat
- Standard(50 users)₹4,790 / mo, flat
- Professional(100 users)₹9,590 / mo, flat
- Enterprise(250 users)₹19,190 / mo, flat
Bitrix24 pricing sourced from its public pricing page as of Sep 2026; prices and plans change — verify on the vendor's site. Last reviewed Sep 2026.
Moving off Bitrix24 takes an afternoon.
Export your leads, upload the sheet, and your team is live the same day.
Upload a spreadsheet
Leads come in from one sheet, each with an owner and a stage.
Keep your lead sources
Forms, WhatsApp and webhooks keep feeding leads in.
Nothing left behind
Every conversation lands on the lead, for the whole team.
Comparing other tools? See the free AI-first CRM beside each one.
All comparisonsWhat teams on Bitrix24 ask us
Talk to sales
Credits at volume, a big team, a question first? Tell us how your leads arrive. We’ll call you back.
Put your whole team on it today. Free.
Unlimited users. No card. Your organisation is ready in about two minutes.
