Convin detects intent. SmartBDM acts on it — in its own CRM.
Convin makes AI calls and reads conversations, then logs the result into a separate CRM you still run. SmartBDM does the calling and the conversation intelligence too — and then acts on it inside its own CRM, advancing the stage, scoring the lead and scheduling the follow-up. No separate system, no integration.
- AI calling + conversation intelligence, included
- Acts in its own CRM — doesn't just log into yours
- Advances stages, scores, schedules follow-ups
- WhatsApp + voice-to-CRM in one
- Unlimited users · a full app on every device
30-day free trial · go live in 7 days
Convin pairs deep CI with calling
It's a capable voice-AI and conversation-intelligence player, and its read on a call is genuinely sharp.
Strong conversation intelligence
Convin reads calls for intent, urgency, objections and budget signals — genuinely useful analysis for teams that want to understand what's happening on their calls.
Inbound and outbound AI calling
Its AI Phone Calls handle both directions of qualification, which is a real capability for teams running high call volumes.
Plugs into the CRMs you already use
It auto-logs into a range of external CRMs, so it slots onto an existing stack without replacing your system of record.
Reading the call is half the job. Acting on it is the rest.
Convin detects intent and writes it into someone else's CRM. SmartBDM does the detecting too — then acts on it, in the same place your team works the lead.
Acts in its own CRM, instead of logging into yours
Convin updates a separate CRM you maintain. SmartBDM's AI acts inside its own CRM: it advances the stage, schedules the next follow-up, scores the lead and surfaces the next action — on the same record your reps work, with no integration and nothing lost between systems.
Conversation intelligence is included, not a separate buy
Convin's CI is the product you purchase. In SmartBDM, reading every call, voice note and WhatsApp thread for intent and next steps is simply a built-in feature — so you're not paying for conversation intelligence as a standalone layer on top of your CRM.
The whole sales motion in one app
Beyond calls, SmartBDM adds the WhatsApp engine, voice-to-CRM capture from the field, scoring and follow-up — the full motion, not a voice-and-CI layer you wire into the rest of your stack.
SmartBDM vs Convin at a glance
A voice-and-CI layer versus an AI caller that acts inside its own CRM.
Everything you get in one login
Calling and conversation intelligence are two features here — sitting inside the CRM, WhatsApp, scoring and follow-up that a detect-and-log layer would otherwise feed from the outside.
Full CRM, your way
Custom pipelines, stages and fields, with every note, call and message on one timeline per lead.
Unified WhatsApp inbox
Two-way WhatsApp tied to the lead record — templates, read receipts and assignment, for the whole team.
A dozen AI agents, 24/7
They read every conversation, score each lead, follow up, and keep the CRM current — hands-free, with humans in control.
AI that calls your leads
AI voice agents phone and qualify leads in a natural Indian-language voice, then write the call back to the CRM.
Speak to update — free & unlimited
A ten-second voice note becomes a summary, a stage move and a follow-up. No typing, never metered.
Lead scoring & My Day
Every lead carries an AI intent score, and each morning a ranked “who to call today” puts effort where it converts.
WhatsApp marketing & re-engagement
Wake dormant leads in compliant batches, with deliverability and your sender number protected automatically.
Performance & coaching
Per-rep performance, follow-up discipline and conversation intelligence — coach on the behaviours that drive revenue.
Built for India, on every device
Indian-language AI throughout, passwordless login, and the full platform on Web, iOS and Android.
What you actually pay
Convin is a usage-based voice + CI layer you run on top of a separate CRM. SmartBDM is one flat price for unlimited users with the AI calling, conversation intelligence and CRM all included.
From ₹30,000 / month
Unlimited users · priced per active lead
- Your whole team included — no per-seat fee
- A dozen AI agents included (not metered per seat)
- Voice notes & transcription free and unlimited
- CRM + WhatsApp + AI voice calling in one app
Usage-based, contact-sales pricing (no public tiers)
Tier prices change often — see Convin's pricing page for current figures. We describe the model here rather than quote a number we can't stand behind on the day you read this.
Convin pricing sourced from its public pricing page as of Jun 2026; prices and plans change — verify on the vendor's site. Last reviewed Jun 2026.
Using Convin today? Bring it in-house.
Instead of a voice + CI layer that reads your calls and then logs the analysis into a separate CRM, get the calling, the intelligence and the CRM as one — so the read turns into action on the same record. We bring your leads and history across for free, set up your AI voice agents, and keep your lead sources flowing — so you're live in about a week.
Free migration
Your leads, contacts and conversation history move across with us — no export-import project for your team to run.
Live in ~7 days
We configure your AI voice agents and mirror your process, so calling, conversation intelligence and follow-up are all running within days — and there's no external CRM left to keep in sync.
Keep your lead sources
Ad campaigns, website forms and referrals keep arriving as they do today, and the AI calls each lead, reads the conversation and acts on it inside one CRM — instead of logging the result somewhere else.
What teams comparing us to Convin ask
Talk to our sales
See SmartBDM in action
Book a 30-minute demo. We'll mirror your sales process and show you how your AI team runs it.
