Is SmartBDM really free?

Yes. SmartBDM is a free AI-first CRM with unlimited users, a shared WhatsApp inbox, a mobile app and built-in AI agents. Free holds up to 10,000 leads; past that, Scale at ₹20,000 a month. AI work runs on credits, ₹1 each — an AI voice call is 4 credits per connected minute, an AI WhatsApp conversation 2 credits per lead each month, a voice note 1 credit per voice note.

How is AI calling priced?

₹4 a connected minute, rounded up per call. An unanswered call, a busy line and voicemail cost nothing. From ₹5,000 a month on Free; in Scale.

Does SmartBDM analyse conversations?

Yes, free. Every note, voice note and WhatsApp thread is read into a summary, a score and a next step. Convin's call-centre analytics go deeper on agent coaching.

Do I need a separate CRM?

No. The AI-first CRM is free and every call lands on the lead.

Is it for a contact centre?

It's for sales teams. If you run a large inbound support floor, Convin is built for that.

Yes. Shadow mode plans an entire campaign and contacts nobody.

AI that calls your leads, inside a free AI-first CRM.

Convin is a contact-centre suite priced on request, and the CRM sits beside it. SmartBDM is a free AI-first CRM with unlimited users, a shared WhatsApp inbox, a mobile app and built-in AI agents. Smart Outreach adds AI calling at ₹4 a connected minute, from ₹5,000 a month; an unanswered call is free.

See pricing

Free for your whole team · unlimited users · no card

Convin is strong on the contact centre.

Conversation intelligence is its home ground.

Deep call analytics

Scoring, coaching and compliance across a large agent floor.

AI phone calls

Multilingual AI agents with hand-off to a live agent.

Enterprise integrations

Built to plug into a big CRM and a big telephony stack.

Built for a sales team, not a contact centre.

Convin analyses calls for a floor of agents. SmartBDM is the AI-first CRM the calls land in — free — with the AI call paid by the minute.

The AI-first CRM is free.

Every lead, its history and its follow-ups, for unlimited users, at ₹0.

Every conversation read, free.

Notes, voice notes and WhatsApp threads become summaries, scores and next steps.

Calls and WhatsApp, one engine.

Smart Outreach works the list by AI call and WhatsApp until someone engages.

Real contact goes to a rep.

Assigned, with a same-day follow-up and the transcript attached.

SmartBDM vs Convin, at a glance.

How they compare

SmartBDM

Convin

Unlimited users in free plan

SmartBDMYes — the whole team, free

ConvinNo free plan

Pricing

SmartBDM₹0 for the AI-first CRM; AI calling ₹4 a connected minute, from ₹5,000 a month

ConvinCustomised plans, on request

AI-first CRM

SmartBDMIncluded, free

ConvinNot a CRM; connects to yours

Conversation intelligence

SmartBDMEvery note, voice note and chat read and summarised — free

ConvinDeep call analytics — a real strength

Channels

SmartBDMAI voice calls and WhatsApp, one campaign

ConvinVoice, plus WhatsApp, SMS and email campaigns

Built for

SmartBDMSales teams working leads

ConvinContact centres

Try it

SmartBDMShadow mode plans a whole campaign, contacts nobody

ConvinDemo on request

Free for the whole team. No seats to count.

See pricing

The whole AI-first CRM. Free.

The AI-first CRM a contact-centre suite assumes you already have.

Pipelines, your way.

Custom stages and fields. Every note, call and chat on one timeline. Free.

One shared inbox.

Two-way WhatsApp on the lead, for the whole team. Free.

Every AI agent that helps your rep.

Scores, plans, follows up, keeps every lead current. Free.

Who to call today.

An AI score on every lead and a ranked daily plan. Free.

Click to Call.

One tap rings your rep, then the lead, through your own IVR. Free.

WhatsApp re-engagement.

Wake dormant leads in compliant batches, your number protected. Free.

Numbers you can click into.

Overview, outcomes, team — and the leads behind every number. Free.

Datasets.

Spreadsheets beside your leads, linked to real records. Free.

iOS and Android.

The whole AI-first CRM on every rep's phone. Free.

Voice notes. Speak the update.

In every Indian language, written into the lead. 1 credit per voice note.

AI answers every WhatsApp enquiry.

WhatsApp AI (Smart Inbound): replies in seconds, qualifies, hands over. 2 credits per lead each month, from ₹5,000 a month on Free · in Scale.

AI calls and messages your old leads.

AI calling + WhatsApp (Smart Outreach): until someone engages, then a rep. 4 credits per connected minute, from ₹5,000 a month on Free · in Scale.

Free AI-first CRM. AI calling by the minute.

Convin publishes no price. SmartBDM's AI-first CRM is ₹0; AI calling is ₹4 a connected minute, from ₹5,000 a month, published, and an unanswered call is free.

SmartBDM

Free · unlimited users · no card

₹0 for your whole team. AI work pay as you go, 1 credit = ₹1.

Unlimited users, free
WhatsApp inbox and AI agents included
Web, iOS and Android
On credits: Voice Notes, Smart Inbound, Smart Outreach

See full pricing

Convin

Customised plans, contact-sales pricing (no public tiers)

Convin publishes no price. We describe the model rather than quote a number we can't stand behind.

Convin pricing sourced from its public pricing page as of Sep 2026; prices and plans change — verify on the vendor's site. Last reviewed Sep 2026.

Bring the list. Upload it.

Export your leads, upload the sheet, and your team is live the same day.

Upload a spreadsheet

Leads come in from one sheet, each with an owner and a stage.

Keep your lead sources

Forms, WhatsApp and webhooks keep feeding leads in.

Calls land on the lead

Recording, transcript and answers, where the lead lives.

Comparing other tools? See the free AI-first CRM beside each one.

All comparisons

What teams comparing Convin ask us

Talk to sales

Credits at volume, a big team, a question first? Tell us how your leads arrive. We’ll call you back.

Put your whole team on it today. Free.

Unlimited users. No card. Your organisation is ready in about two minutes.

See pricing